Payment and shipping

Payment methods

We offer the following payment options for advance online bookings:
•    VISA
•    paydirekt
•    Sofortüberweisung

Delivery options

1. eTickets (free of charge)
At the end of the booking process, you are sent an email confirmation containing your tickets as a PDF attachment. Please present this document at the electronic turnstiles in the foyer, either as a printed A4 copy or opened on a mobile device (smartphone, tablet). This grants you direct access to the exhibition. Adobe Acrobat Reader, which you can download free of charge from, is required to display and print PDF files. Please ensure Adobe Acrobat Reader is installed on your system if you wish to print your eTicket.

2. Delivery by post (service and shipping charge: EUR 4.50):
You can have your original German Football Museum entrance tickets sent by post to your chosen delivery address. Bookings can be made up to six working days before the museum visit.

3. Delivery in a high-quality gift envelope (service and shipping charge: EUR 6.50). 
Want to make someone very happy? Then use the service offered by the German Football Museum and have the entrance tickets delivered in a stylish luxury gift envelope. Bookings can be made up to six working days before the museum visit.

4. Delivery by DHL parcel, including museum catalogue (service and shipping charge: EUR 6.50 / including gift envelope EUR 8.50)

Telefonische Auskunft
Dienstags bis sonntags
Von 10:00 - 16:00 Uhr
Tel.: 0231 22 22 1954